Dear all inwards the MOREFINE community, equally nosotros are working difficult to create ameliorate products, nosotros are likewise trying our best to improve our after-sales service. “What tin I attain if the production is defective?” This mightiness endure 1 of the biggest concerns for our customers. And this is the occupation nosotros are trying to solve. Some of our customers propose us to gear upwardly a dedicated repair shop for local market. We heard yous too forthwith nosotros shout out upwardly there’s a ameliorate answer for both of us.
We are proud to denote our partnership amongst Tomrepair, a reliable repair view amongst hundreds of experienced technicians too mechanics. This repair service is forthwith available inwards UK, Russia, Kingdom of Spain too Germany. And nosotros are looking frontwards to endure able to offering the service inwards to a greater extent than countries to ensure all client needs tin endure fulfilled.
We believe this volition endure 1 of the notable changes nosotros made to furnish ameliorate client support. And nosotros are ever here, listening. Don’t hesitate to allow us know how nosotros could attain better. We’ll come about gathering feedback from yous too strive to improve our service.
How it works:
Warranty service is performed past times MOREFINE authorized service centers, Tomrepair, bailiwick to the damage too weather condition provided inwards this Limited Warranty. Neither MOREFINE nor Tomrepair are responsible for the costs of transportation the production inwards claim to the service view too dorsum to the halt user. In the final result of Product failure, the Customer should accept the next actions to obtain the warranty service:
1.Contact MOREFINE to uncovering out whether the Product is all the same nether warranty. MOREFINE volition furnish the Customer amongst instructions regarding the procedure of submitting repairing requests too sending the defective Product. MOREFINE volition comprehend the costs of stuff too project required to restore the Product to fully functional status if the defective Product is inside the Warranty Period. Contact details of MOREFINE: contact@imorefine.com.
2.Before sending whatsoever unit of measurement for service, endure certain to dorsum upwardly information too take whatsoever confidential, proprietary, or personal information from the Product. MOREFINE too its authorized service centers are non responsible for the impairment to or loss of whatsoever programs, data, or removable storage media due to whatsoever sort of incidental failure of the handset too likewise at the fourth dimension of service.
Read the total Warranty Statement here:
MOREFINE
Limited Warranty Statement
Thank yous for your involvement inwards the products too services of MOREFINE. This express warranty shall apply to all MOREFINE branded mobile phones released after MAX1 (including MAX1) that are listed on the official website: www.imorefine.com (the "Product"). MOREFINE warrants that the Product is at the fourth dimension of its master buy gratuitous of defects inwards materials too workmanship nether regular uses defined inwards user manuals during the warranty menses (“Limited Warranty”). This Limited Warranty is bailiwick to the next damage too conditions:
1.The Warranty is given solely to the master purchaser of the Product (the “Customer”). This Limited Warranty may non endure sold-on, assigned, transferred or given to whatsoever subsequent purchaser or acquirer of the Product.
2.Unless otherwise agreed past times the Customer, this Limited Warranty shall concluding for twelve (12) months from the appointment of master buy for mobile devices (“Warranty Period”).
3.Throughout the Warranty Period, MOREFINE or its authorized service view /personal will, at their discretion, without whatsoever charges too bailiwick to Clause iv repair a defective Product.
4.The warranty shall non endure applicable nether the next circumstance:
a.Usage other than inwards accordance amongst the user manual, crude oil handing, ingression of exposure to whatsoever sort of liquid (water, sweat, beverages, oils etc.), exposure to extreme thermal or environmental conditions, corrosion, oxidation, unauthorized repairs, unauthorized spare parts usage, accidents, forces of nature, or other actions beyond the reasonable command of MOREFINE unless the defect was caused straight past times defects inwards stuff or workmanship. The warranty volition likewise non comprehend whatsoever physical impairment to the surface of the handset including but non express to cracks or scratches on the LCD or photographic boob tube camera lens; or
b.Deterioration of the Product due to normal article of apparel too tear; or
c.The Product IMEI number/serial number, the accessory appointment code, H2O indicator or the warranty seal has been removed, erased, defaced, altered or is illegible; or
d.The defect was caused past times a defective business office of the service provider cellular network or other system.
e.Any defects caused past times the fact that the battery has been short-circuited or past times the fact that the seals of the battery casing or the cells are broken or exhibit evidence of tampering or past times the fact that the battery has been used inwards equipment other than those for which it has been specified; or
f.The defect was caused past times the fact that the Product was used amongst or connected to an accessory non approved or provided past times MOREFINE or used inwards other than its intended exercise too where it tin endure shown past times MOREFINE that such defect is non the error of the Product itself.
5.Any claim nether the warranty is bailiwick to notification to MOREFINE or a MOREFINE authorized service view for the alleged defect inside a reasonable fourth dimension of its occurrence too inwards no final result later on than the expire of the warranty period.
We are proud to denote our partnership amongst Tomrepair, a reliable repair view amongst hundreds of experienced technicians too mechanics. This repair service is forthwith available inwards UK, Russia, Kingdom of Spain too Germany. And nosotros are looking frontwards to endure able to offering the service inwards to a greater extent than countries to ensure all client needs tin endure fulfilled.
We believe this volition endure 1 of the notable changes nosotros made to furnish ameliorate client support. And nosotros are ever here, listening. Don’t hesitate to allow us know how nosotros could attain better. We’ll come about gathering feedback from yous too strive to improve our service.
How it works:
Warranty service is performed past times MOREFINE authorized service centers, Tomrepair, bailiwick to the damage too weather condition provided inwards this Limited Warranty. Neither MOREFINE nor Tomrepair are responsible for the costs of transportation the production inwards claim to the service view too dorsum to the halt user. In the final result of Product failure, the Customer should accept the next actions to obtain the warranty service:
1.Contact MOREFINE to uncovering out whether the Product is all the same nether warranty. MOREFINE volition furnish the Customer amongst instructions regarding the procedure of submitting repairing requests too sending the defective Product. MOREFINE volition comprehend the costs of stuff too project required to restore the Product to fully functional status if the defective Product is inside the Warranty Period. Contact details of MOREFINE: contact@imorefine.com.
2.Before sending whatsoever unit of measurement for service, endure certain to dorsum upwardly information too take whatsoever confidential, proprietary, or personal information from the Product. MOREFINE too its authorized service centers are non responsible for the impairment to or loss of whatsoever programs, data, or removable storage media due to whatsoever sort of incidental failure of the handset too likewise at the fourth dimension of service.
Read the total Warranty Statement here:
MOREFINE
Limited Warranty Statement
Thank yous for your involvement inwards the products too services of MOREFINE. This express warranty shall apply to all MOREFINE branded mobile phones released after MAX1 (including MAX1) that are listed on the official website: www.imorefine.com (the "Product"). MOREFINE warrants that the Product is at the fourth dimension of its master buy gratuitous of defects inwards materials too workmanship nether regular uses defined inwards user manuals during the warranty menses (“Limited Warranty”). This Limited Warranty is bailiwick to the next damage too conditions:
1.The Warranty is given solely to the master purchaser of the Product (the “Customer”). This Limited Warranty may non endure sold-on, assigned, transferred or given to whatsoever subsequent purchaser or acquirer of the Product.
2.Unless otherwise agreed past times the Customer, this Limited Warranty shall concluding for twelve (12) months from the appointment of master buy for mobile devices (“Warranty Period”).
3.Throughout the Warranty Period, MOREFINE or its authorized service view /personal will, at their discretion, without whatsoever charges too bailiwick to Clause iv repair a defective Product.
4.The warranty shall non endure applicable nether the next circumstance:
a.Usage other than inwards accordance amongst the user manual, crude oil handing, ingression of exposure to whatsoever sort of liquid (water, sweat, beverages, oils etc.), exposure to extreme thermal or environmental conditions, corrosion, oxidation, unauthorized repairs, unauthorized spare parts usage, accidents, forces of nature, or other actions beyond the reasonable command of MOREFINE unless the defect was caused straight past times defects inwards stuff or workmanship. The warranty volition likewise non comprehend whatsoever physical impairment to the surface of the handset including but non express to cracks or scratches on the LCD or photographic boob tube camera lens; or
b.Deterioration of the Product due to normal article of apparel too tear; or
c.The Product IMEI number/serial number, the accessory appointment code, H2O indicator or the warranty seal has been removed, erased, defaced, altered or is illegible; or
d.The defect was caused past times a defective business office of the service provider cellular network or other system.
e.Any defects caused past times the fact that the battery has been short-circuited or past times the fact that the seals of the battery casing or the cells are broken or exhibit evidence of tampering or past times the fact that the battery has been used inwards equipment other than those for which it has been specified; or
f.The defect was caused past times the fact that the Product was used amongst or connected to an accessory non approved or provided past times MOREFINE or used inwards other than its intended exercise too where it tin endure shown past times MOREFINE that such defect is non the error of the Product itself.
5.Any claim nether the warranty is bailiwick to notification to MOREFINE or a MOREFINE authorized service view for the alleged defect inside a reasonable fourth dimension of its occurrence too inwards no final result later on than the expire of the warranty period.
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